Help Center

Shipping & Delivery

  • How do I track my Order?

    Once your order is dispatched, we will send you a tracking number via email or SMS. You can use this to track your shipment on the carrier’s website.

  • In how many days will I receive my Order?

    We usually ship your order within 24 hours and it would take around 2-4 days to be delivered if you are in Metro cities. It may take up to 7-10 working days if you are in Non-Metro cities.

  • Do you offer free shipping?

    Yes, we offer free shipping on all orders above Rs. 1000. For orders below that amount, shipping fees will be applied at checkout.

  • What should I do if I receive a damaged or tampered package?

    If you receive a package that is either damaged or tampered, you refuse to accept the delivery. Then, please contact us immediately at +91 9942733333 with your order number. We shall send you a replacement delivery at the earliest.

  • Do you ship internationally?

    At the moment, we do not provide International shipping. However, please keep in touch as we have plans to expand our availability globally in near future.

  • How can I calculate shipping charges?

    Shipping charges are calculated at checkout based on the delivery address and selected shipping method. You’ll see the shipping cost before completing your payment.

  • What happens if I’m not at home when my order is delivered?

    If you’re not at home when the delivery is attempted, the delivery agent will try to re-attempt the delivery once again. If you are still not available for as long as the re-attempts are made, the package will return back to us. You can place a new order when you are available.

  • How do I track my shipment if the carrier doesn’t update the tracking status?

    Sometimes it might take time for the tracking information to get updated. Please wait for 24 hours and if still no update, reach out to Customer support and we will track it for you.

  • Can I change my delivery address once my order is dispatched?

    Unfortunately, once the order is dispatched, we cannot change the delivery address. Please ensure the shipping address is correct before completing your order.

    • Issue still not resolved?

    Contact Us