• Free Shipping on orders above Rs. 1000. Shipping charges for orders less than Rs. 1000 would be calculated at the checkout.
• All orders are dispatched within 24 - 48 hours.
• Orders are usually delivered with 3-7 days of dispatch depending on the location.
• Prepaid Orders are dispatched via express delivery for faster arrival.
• Cash-On-Delivery (COD) orders are accepted for no additional charges. However, all COD Orders require customer confirmation via WhatsApp after placing the order. A confirmation message will be sent - please respond promptly to avoid shipping delays.
• Tracking link will be sent via email and WhatsApp messages once orders are dispatched. 

• We offer free 7-day Exchange policy, which means you will have to raise exchange request within 7 days of receiving your order.
• Any exchange requests made after the 7-day window period will be charged Rs. 200.
• To request an exchange, call us at + 91 9942733333 or email us at care@huggler.in with the order number and reason for the exchange request.
• For damaged products / wrong sizes, we will initiate the reverse pick up and help with the exchange of correct size as requested in the original order.
• In case you do not want replacement for the above case, we will issue a Voucher (Discount Coupon Code) worth the value of the product, which you can redeem on your next purchase.
• For customer-initiated exchanges in case of size not fitting or wrong product ordered, the items need to be sent to the following address: ANANTHA HOUSE OF TEXTILES PVT LTD, 2/385 C, INDRA NAGAR, CHETTIPALAYAM VILLAGE, TIRUPUR - 641603. PHONE: +919629180191
• Items must be unused, unwashed, and with original tags intact.
• All the exchanges will be processed only after the return items are received at our warehouse and quality checked.
• In case of missing item(s), share a video of unboxing the package and its contents to resolve the issue swiftly.
• Exchanges are Not Applicable for Items on Sale, except for Size Issues, Wrong Items or Damaged Items.

REFUND POLICY:

• Refund Requests will be processed only in case of Damaged Products or Wrong Items Delivered.
• For the refund requests to be approved, we will need to receive and inspect the returned item.
• Once approved, the amount will be automatically refunded back to your original payment method (in case of prepaid orders).
• In case of COD Orders, one of our customer support team will contact you to get your bank account details to which we will issue your refund.
• All refunds will be processed with 7-10 days from the date of approval depending on the bank processing timelines.

For any queries related to Shipping, Exchanges & Refunds, please reach out to 

care@huggler.in

or

call us at +91 9942733333