At Huggler, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you access or use our services (including our website, mobile and web-based applications, and any other products or services we provide, collectively referred to as the β€œServices”). By accessing or using our Services, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our Services.

Consent

By using the Services, you consent to our collection, use, and sharing of your personal information as outlined in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Services. By accessing our Services, you agree that your information may be transferred, used, and stored in India or other countries where our service providers are located.

Collection of Personal and Other Information

We collect both personal and non-personal information to provide and improve our Services.

Personal Information: This refers to information that can be used to identify an individual. It includes:

  • Name
  • Contact details (email, phone number)
  • Address
  • Payment information (credit/debit card details)
  • Demographic information (age, gender)

If you connect your social media accounts (e.g., Facebook, Twitter) to our Services, we may collect details from these accounts such as your name, profile information, and content shared.

Non-Personal Information: We also collect information that does not identify you personally, such as:

  • IP address
  • Browser and device information
  • Usage data (pages visited, time spent on pages, etc.)

We may also use cookies and other tracking technologies to gather this non-personal information and improve the Services. You can manage cookie settings in your browser or device settings.

Use of Your Information

We may use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process payments and fulfill orders
  • Send account-related communications
  • Offer personalized recommendations and marketing
  • Conduct research and analysis
  • Provide customer support

Sharing Your Information

We may share your personal information in the following situations:

  • With third-party service providers who perform services on our behalf (e.g., payment processors, customer support)
  • With advertisers and partners to provide you with special offers and promotions
  • When required by law or to comply with legal obligations
  • In the event of a business transfer, such as a merger or acquisition

We ensure that third parties with whom we share your information maintain appropriate security measures to protect your data.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to gather non-personal information, improve your experience, and tailor advertisements to your preferences. Cookies are small files stored on your device that track browsing activity. You can manage cookie preferences through your browser settings.

Your Rights and Choices

Under Indian law, you have certain rights regarding your personal information:

  • You can access, update, or delete your personal information by contacting us.
  • You can opt out of receiving promotional communications by clicking the unsubscribe link in emails.
  • You can withdraw consent for specific uses of your data at any time.

If you have concerns about how we handle your personal information, you can contact us at the details provided below.

Data Security

We implement reasonable security measures to protect your personal information, including encryption and access controls. However, no method of data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee complete security.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or by email. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact

To ask questions about our Privacy Policy or any other feedbacks / complaints, contact us at:

Email: care@huggler.in

Mobile:+91 9942733333