Help Center

Ordering & Payments

  • How do I place an order on your website?

    Browse through our collection, choose your items, select the size, and add them to your cart. Once you’re ready, proceed to checkout, enter your mobile number and enter the OTP in the requested field. Enter your shipping details (if it's not there already), choose the payment options and complete your payment.

  • Can I cancel my Order after placing it?

    You can cancel your order if it is still not shipped. Once it is shipped, you will not be able to cancel your order.

  • How can I make changes to my order after placing it?

    You may not be able to make any changes to your order after placing. However, if it is not shipped yet, you can cancel your order and place a new order with correct details. If it is shipped, you will have to wait for it to be delivered and then raise an Exchange request.

  • I received a payment confirmation, but I haven't received an order confirmation email. What should I do?

    Please check your spam or junk folder in case the email was filtered there. If you still haven’t received it, contact customer support with your payment confirmation details, and we will assist you in locating your order

  • I’m having trouble checking out—what should I do?

    If you’re experiencing issues during checkout, try the following:

    - Clear your browser cache or try using a different browser.

    - Check your internet connection.

    If the issue persists, contact our support team for assistance

  • Are there any COD Charges?

    There are no additional charges for the Cash on Delivery payment option. You only need to pay the actual order amount that you placed (or the Invoice amount). However, please do note that COD options are not currently available in all Pincodes due to delivery partner limitations.

  • What if my payment fails but the amount is debited from my account?

    In such payment failure cases, the amount is normally credited back to your account by the bank within 7 working days. For any further clarification, you can reach out to Customer Support.

    • Issue still not resolved?

    Contact Us